delivery and returns

delivery policy

Parcel Relay: 3.50€

Colissimo : 6,50€

Chrono-relay: 10€

INTERNATIONAL: Tariff varies according to country

Chrono 13H* (chronopost in France only) : 14,60€.
All orders placed before 2pm will be shipped the same day.

For any emergency please contact us by phone so that we can make the necessary arrangements.

*Chronopost delivery promises delivery within 24 hours. Orders placed before 2pm are shipped the same day and are delivered the next day before 1pm. After 2pm, orders will be shipped the next day and delivered the next day. Chronopost do not deliver on Saturdays, therefore all orders made by Chronopost from Thursday from 2pm to Friday until 2pm will be delivered on Monday before 1pm. The Chronopost delivery mode cannot be compatible if you have one or more items in stock in your order.

Return policy

The Buyer benefits from a 14 day retraction period from the reception of his order and 14 days to send it back, after this period, no return will be taken into account. The costs of returning the goods will be borne by the customer. The customer will have to make an express request by e-mail or via the contact form, so that our service can send him a withdrawal form to be printed and filled in. All the returns will have to be imperatively made in follow-up and in an appropriate packing so that the product arrives in a new state. Any product arriving broken, soiled or used will not be taken back or exchanged.

In the event of an error in delivery or exchange, any product to be exchanged or refunded must be returned to GRAPHIC BEAUTY as a whole and in its original packaging in perfect condition to the address of GRAPHIC BEAUTY.